Privacy Policy

This Privacy Policy explains how Barber & Lyon Media Services (“we”, “our”, “us”) collects, uses, and protects your personal information in accordance with Australian privacy laws.

1. Information We Collect

• Name, email, phone number, business name, and business details.
• Information submitted through our contact form or onboarding form.
• Technical information such as IP address, browser type, and analytics data.

2. How We Use Your Information

• To communicate with you about your website project.
• To provide website services, hosting, and support.
• To improve our services and optimise user experience.
• For billing, invoicing, and administrative purposes.

3. How We Store & Protect Your Data

We use secure systems and industry-standard methods to store and protect your data. Only authorised personnel have access to your information.

4. Third-Party Services

We may use trusted third-party providers such as hosting companies, email providers, and analytics tools. These services may collect data under their own privacy policies.

5. Cookies & Tracking

We may use cookies, tracking scripts, or analytics tools (such as Google Analytics) to improve functionality and performance.

6. Accessing or Updating Your Information

You may request access to your personal information or request corrections by contacting us directly.

7. Data Retention

We retain your information only for as long as necessary to provide services, comply with legal requirements, or maintain business records.

8. Sharing of Information

We do not sell or share your personal information with third parties unless required by law or necessary to provide agreed services.

9. Contact Us

If you have any questions about this Privacy Policy or your personal data, contact us using the details on our Contact page.